Director, McMaster Institute for Innovation and Excellence in Teaching & Learning Associate Professor, Finance & Business Economics
Prior to joining McMaster, Arshad spent several years teaching in the EMBA program at Concordia University’s John Molson School of Business and has taught executive programs and workshops around the world. He has also consulted in the private sector in Canada and overseas including firms in Advertising, Appliances, Banking, Beverage, Engineering, Pharmaceuticals and Technology.
In addition to his financial expertise, Arshad has a Phd in educational psychology and has focussed on online and blended learning, curriculum design and teaching strategies. Arshad has served as President of Canada’s Society for Teaching and Learning in Higher Education and Vice-President of The International Consortium for Educational Development consisting of 24 member organizations worldwide. Both organizations aim to enhance the quality of the student learning experience. In 1992, Arshad was recognized with a lifetime 3M National Teaching Fellowship and has won several teaching excellence awards locally and overseas.
Senior Director, Corporate Innovation Networks, MaRS Discovery District
Mr. Blundell has over 35 years of senior executive management and consulting experience in the global environmental services and technology sectors. His experience includes operations management, corporate and market development, mergers and acquisitions, new business initiation, and consulting. His international experience includes running businesses in East and West Europe, North and South America, Africa, and Asia (12 countries from India to China). He has significant experience in new business creation and management of growth-stage businesses in global markets. He has completed over $500 million in combined corporate M&A transactions and private equity funding for early-stage companies.
From 1989-2004, Mr. Blundell held senior executive positions with four multinationals in Europe and Asia, leading global businesses. Since 2004, he has held founder and/or executive management positions in eight early-stage, clean-tech companies, including a number of Board of Directors appointments.
He is an Executive-in-Residence and Adjunct Professor at the Rotman School of Management at the University of Toronto. He joined the Rotman faculty in 2016, where he teaches MBA and Executive MBA courses in sustainability, innovation and entrepreneurship. He recently joined the MaRS Discovery District to lead the development of applied innovation networks for global, corporate partners.
Mr. Blundell holds a BSc from the University of Toronto and an MBA from IMD, Lausanne.
Dr. Nick Bontis is recognized internationally as a leading strategy and management guru. With humour and passion, he empowers individuals, teams and organizations to build their brainpower for high performance and sustainable competitive advantage. Tom Stewart, former editor of Harvard Business Review and Fortune Magazine, states that “he is not only a pioneer in the field of intellectual capital, but one of the world’s real experts as well.” His dynamic delivery and concrete advice leaves audiences enlightened, inspired and ready for action.
His expertise has been tapped by several Fortune 500 companies and even the United Nations who hand picked him for a high profile initiative. His ground-breaking doctoral dissertation is the #1 selling thesis in Canada, in all fields of study. Nick is an award-winning tenured professor of strategy having won over a dozen teaching awards and several research awards. Maclean’s magazine has identified him as one of McMaster University’s most popular business professors for six years in a row. He is also a 3M National Teaching Fellow, an exclusive honour only bestowed upon the top university professors in the country.
Associate Dean (Faculty Affairs and Accreditation)
Dr. Anna Danielova is an award-winning instructor and researcher whose interests lie in the area of empirical corporate finance and corporate governance. Dr. Danielova has researched divestitures and internal capital markets, convertible and exchangeable debt offerings, value effects of movie product placements, and effect of CEOs on corporate value creation. She has taught numerous courses at McMaster and Indiana University, in undergraduate, graduate and executive education programs, including investments, financial management, applied corporate finance, and valuation.
Dr. Danielova’s research has been published in a number of leading business journals including Financial Management, The Journal of Corporate Finance, The Financial Review, and The Journal of Marketing and has been presented at a number of international conferences, including the Financial Management Association, Northern Finance Association, Southern Finance Association, and AMA Marketing Educators’ Conference. Dr. Danielova’s research was funded by SSHRC and was profiled in TheNew York Times, TheHamilton Spectator, and The Arizona Republic. Dr. Danielova has been frequently featured in International Business Times magazine.
Faculty and Facilitator, Schulich Executive Education Centre (SEEC)
Sanjay has a diverse background that includes over 10 years in various commercial management roles for both start-ups and established pharmaceutical companies. Prior to that he worked at a Toronto based advertising agency. Over the last 6 years he has been an instructor at York University’s Schulich School of Business facilitating learning sessions within sales and marketing. He has worked with clients as Teva Pharmaceuticals, Jiangsu Tobacco, Samsung Electronics, Reliance Home Comfort, CIBC and York Region.
He takes a high energy approach to teaching by sharing everyday examples of Fortune 500 companies’ success and failures.
Associate Professor, Communications Management, Department of Communication Studies & Multimedia
Lead Professor, Master of Communications Management Program Adjust Professor, Communications Management (Syracuse University)
Dr. Terry Flynn is an Associate Professor of Communications Management in the Department of Communication Studies & Multimedia and lead professor and founding director of the Master of Communications Management (MCM) program. Terry joined McMaster University in 2004 after a 20-year communications consulting career, having built an international reputation specializing in crisis and risk communications and having worked with such organizations as: the Town of Walkerton, Ontario (e-coli crisis); the U.S. Navy Public Health Agency (leukemia cluster); the U.S. Army Centre for Health Promotion and Preventive Medicine (base closures and environmental cleanups); the Chemical Manufacturers’ Association; the American Gas Association; Toyota Motor Manufacturing Canada; and the Vinyl Council of Canada.
His advice and counsel has also been internationally recognized by: the Canadian Public Relations Society; the International Association of Business Communicators; the Community Relations Awards; and the United States Secretary of Defense Environmental Restoration Award. Terry’s scholarly work has been published in the Journal of Public Relations Review, Corporate Communications, Public Relations Journal and Journal of Professional Communications and has also been recognized by the Association for Educators in Journalism and Mass Communications and the Arthur W. Page Society International Case Study. Dr. Flynn is also an award-winning teacher having won a number of student teaching awards for his engaging, challenging and stimulating communication courses.
Canadian Research Chair in Organizational Behaviour and Human Performance
Dr. Rick Hackett is a Canada Research Chair (Tier 1) in Organizational Behaviour and Human Performance, and Fellow of the Canadian Psychological Association. He specializes in executive/managerial assessment, leadership, HR recruitment,testing, selection, work attitudes, absenteeism and performance assessment.
Over the past 30 years Rick has provided consulting to a variety of companies, including Hatch, RCMP, Marion Merrell Dow, General Motors, ABB, AFG Glass, IBM China and Hong Kong Post. He has also led a number of global executive workshops and presentations around leading effective teams, HR management best practices and HR resources planning and utilization. Rick has held a number of past executive positions, including serving on the board of the Administrative Sciences Association of Canada and for Assessment Strategies, Inc.
Principal, Directors College, Executive Director, EMBA in Digital Transformation, Co-Director, Health Leadership Academy
Dr. Michael Hartmann is a Professor of Human Resource Management at the DeGroote School of Business and Principal of The Directors College. Prior to joining DeGroote, Dr. Hartmann was Deputy Director, Manchester Business School and Assistant Dean, Rotman School of Management.
Dr. Hartmann has over 20 years of academic and professional experience teaching executive leadership and innovation programs to organizations in Asia, Europe, the UAE, and the Americas. He has taught graduate degree programs and corporate workshops in the areas of governance, leadership, strategy, innovation and design thinking and change management. His recent teaching and consulting assignments include work for Novartis, Ziraat Bank, Thales Group, JCB, Omantel, Al-Futtaim Group, Manchester Airports Group, British Sky Broadcasting, Sky Betting & Gaming, Dentsu Aegis Network, and NBCUniversal.
Associate Dean (Graduate Studies & Research) Director, McMaster Digital Transformation Research Centre
Dr. Khaled Hassanein is a Professor of Information Systems, Associate Dean (Graduate Studies & Research), and Director of the McMaster Digital Transformation Research Centre (MDTRC) at the DeGroote School of Business, McMaster University. His interdisciplinary research interests span the areas of digital technology adoption of e-Commerce, m-Commerce, and e-Health applications; human computer interaction; decision support systems including data analytics; and Neuro-Information Systems. His research has been supported on an ongoing basis through funding from federal (SSHRC, NSERC, CFI), provincial (ORDCF, ORF-MRI) and private sector sources. This funding was used to mount an active research program involving collaboration with colleagues and graduate students. Since returning to academia in 2000, he has supervised, co-supervised or is currently supervising over 50 students and post-doctoral fellows. To date, his research activities have resulted in over 100 peer-reviewed articles in academic journals, conference proceedings, and books.
Dr. Milena Head is a Professor of Information Systems at DeGroote, the Wayne C. Fox Chair in Business Innovation and Academic Director of the EMBA program at the DeGroote School of Business. She specializes in electronic business (eBusiness) and Human Computer Interaction (HCI), having published over 100 papers in academic journals, books and conferences. Her research interests include trust, privacy and adoption of electronic commerce and new technologies; interface design; and cross-cultural, gender and age issues related to technology use. She also examines the potential negative impacts of technology, including identity theft, techno-stress and cyber-bullying. Milena has received numerous teaching and research awards and is frequently called upon by the media and by community groups to speak about her research.
Beyond her academic roles, Milena has acted as a personal consultant on topics of eCommerce strategy, usability and fraud management, and has been an invited speaker at numerous corporate events and meetings. She also developed a senior MBA course at the DeGroote School of Business in partnership with AT Kearney, enabling students to work with real clients on real consulting projects.
Dr. Kacker’s interests revolve around addressing managerial problems in the intersecting domains of marketing strategy, distribution channels, entrepreneurship and small business. His primary area of interest is in addressing substantive and methodological questions pertaining to the design and management of interorganizational exchange relationships in marketing, with a particular interest in issues of structure, strategy and performance in franchise systems. Other areas of interest in marketing strategy include the marketing-finance interface and organizational and consumer adoption and use of new products and technologies.
Dr. Teal McAteer is an Associate Professor in Human Resources and Management at DeGroote, specializing in the areas of Leadership Development, Change and Stress Management, and Strategic Career Development. Her experience includes human resource management functions with Shell Canada Ltd. and Domtar Inc., employee benefits consulting with Johnson & Higgins Willis Faber Ltd., career relocation counseling with Peat Marwick Thorne, and EAP counseling in the area of workplace issues for Corporate Health Consultants Inc.
Currently, Teal maintains her own leadership coaching practice. She leads numerous executive workshops and is a regular instructor with DeGroote’s Executive Education Department.
Dr. Mahmut Parlar is the Distinguished Business Research Professor for the DeGroote School of Business and is a Professor of Management Science, specializing in the applications of operations research techniques to supply chain management decisions. Prior to focusing on research, Dr. Parlar spent several years as a consultant, working with clients such as Canadian National Railways, and the Systems Science Research Institute (Ankara, Turkey).
Mahmut is a highly accomplished and recognized leader in his field; a study by the University of Alberta’s School of Business reported that the citations received by his publications between 1990-1999 placed him in the top 1% among all Canadian business academics.
Chief Digital & Innovation Officer, WestJet
Professional Speaker, Bespoken Bureau
Leadership Council, Perimeter Institute
Advisory Board Member, University of Waterloo
An industry leader in social media and social networking, cutting-edge research, development, and programming – as well as a leading marketing and advertising platform – Facebook, has grown from a pioneer start-up tech company based at Harvard University into a global icon company changing the way people connect and communicate.
Alfredo Tan, MBA ’01, has been a key player at Facebook for nearly a decade. After joining the company in 2009 as a founding member of Facebook Canada, he served as part of the Canadian executive team responsible for high-growth verticals in the Canadian market, working closely with agencies and marketing executives at Fortune 500 companies.
In 2016, Tan was the part of the launch team for Facebook and Instagram in the Philippines, working as the founding Country Manager. He then continued his leadership work throughout the rest of Southeast Asia, mentoring teams in Thailand, Singapore, Malaysia and Indonesia.
He later started his career in information technology and engineering at Mastech Quantum & Bell Nexxia, before moving into enterprise marketing and strategy at Bell Canada. He also held roles as Director of Strategic Alliances at Sympatico MSN, and as a Senior Director at Yahoo!, before joining Facebook Canada.
Paul Tedesco (MBA, DeGroote School of Business, McMaster University) has been an instructor in Marketing at the MBA level for over 15 years. Paul’s area of focus is in the Data and Analytics area and he has been an instructor in Brand Management, Marketing Communications and Service Design.
A 25-year marketing industry veteran, Paul has spent his career focusing on using data and analytics to deliver the right message to the right customer at the right time. This journey has led from mass advertising to promotions, shopper marketing and 1:1 CRM. Paul currently heads up the North American operations of Track DDB,, a leading data, analytics, direct marketing and digital agency.
Paul’s specific area of research and interest is in decision science. Focused on how to use diagnostic, predictive and prescriptive analytics and modelling to make better business decisions.
Dr. Veenstra is a Chartered Professional Accountant (Ontario) and a CFA charter holder. He earned his CA/CMA designations while working in the audit practice at Ernst & Young LLP (Kitchener). Subsequent to leaving Ernst & Young LLP, he worked in the internal audit department at Wal-Mart Canada and in the corporate accounting department at Canadian Tire.
Kevin is a member of the American Accounting Association and the Canadian Academic Accounting Association and has delivered numerous workshops and led seminars in accounting.
Director, IBM Design Worldwide Client Programs
Head, IBM Studios – Canada
Karel joined IBM in 1988 after undergraduate, graduate, and doctoral studies and lecturing at the University of Toronto. He assumed his worldwide leadership role at IBM in 1995, led the company’s hardware, software, and services designers who designed everything from the digital systems for the Olympic Games to a laptop with the highest customer satisfaction to the first commercial products using the IBM Watson cognitive computing system for healthcare and business applications.
In 2012, Karel helped architect a powerful new design-led strategic direction for IBM to deliver exemplary differentiated client experiences using a framework called IBM Design Thinking which focuses on understanding clients deeply, rapidly innovating to address areas of opportunity, and articulating, aligning on, and delivering client-focused value objectives. Karel travelled to every IBM location worldwide to personally evangelize and educate all IBM product development staff on the new strategy and framework, focusing on senior executive leadership and staff execution of the approach. He also runs executive workshops at IBM’s Headquarters location in Armonk, New York once a quarter for all newly appointed executives worldwide and runs workshops for client-facing executives and architects at centers in Europe, North and South America, and Asia. He has helped establish IBM Studios in major centers around the world, focusing on creative talent and innovative physical space design, and has direct responsibility for IBM Studios Canada focusing on analytic solutions, Internet of things, commerce, cloud, and services.
With the core of IBM transforming rapidly and successfully by early 2014, Karel built the IBM Design Thinking framework into IBM’s Global Business Services operation as a strategic services offering for clients. He conducted workshops worldwide to train IBM services executives and staff in the framework and they now regularly sell and deliver IBM Design Thinking enabled services to clients worldwide. Karel is regularly sought out and personally conducts client workshops with C-suite and other executives of many companies such as Tangerine Bank, Wells Fargo, ABN-AMRO, Premier Farnell, Barclays, AT&T, ADP, Co-operators Insurance, State Street, TD Ameritrade, Comcast, BBVA, Monitise, Nationwide, Huawei, Vodafone, Orange France, and the Netherlands Belastingdienst Tax Office.
Karel has presented keynotes and run workshops at industry conferences worldwide for more than two decades, written over 60 conference and journal publications, written a book entitled “User-Centred Design: An Integrated Approach,” contributed chapters to other edited books and served as special issue editor for the International Journal of Human-Computer Interaction and the IBM Systems Journal. He serves as an industry expert on the National Science and Engineering Research Council of Canada (NSERC) education committee and also collaborates regularly with the UK Design Council. He is based in Toronto, Canada.
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